FAQ’s
Why buy shoes from Save On Dancewear?
Many reasons, but here are a few:
1. We do not charge a restocking fee if your shoes don't fit and you exchange for a different size or style; We are the ONLY on site store that will not charge you shipping fees for your new dance shoe exchange.
2. You will get a UPS Tracking # to track your shoes with every Very Fine Dance Shoes order.
3. You get a free ballroom dance music cd if you order 2 pair.
4. You cannot find better service.
5. Scroll down and click on our Testimonials Page. See what others have to say...
How do I know what size to order?
For dance shoes order your normal US street size. For dance sneakers, ladies order 1 size higher than their US size; men order 2 sizes higher. For dance apparel order your every day size.
What if the shoes or dance wear don’t fit?
We will gladly exchange any shoes for a different size, but shoes and box must be in original brand new condition, and not worn. We cannot accept shoes that have been soiled or worn. If your dance wear doesn’t fit the way you’d like we can either exchange or give you a refund. CLEARANCE dance wear cannot be returned but can be exchanged one time only. If you are exchanging for an item with a higher cost you must pay the difference. Please make note of the addresses for your dance wear return and dance shoes return; they are different addresses.
Can I return or exchange CLEARANCE dancewear?
We have had dresses worn for a special occasion and then returned for a refund. Due to the nature of this line of dancewear and the major price reduction CLEARANCE dance wear cannot be refunded, but we will give you 1 free exchange for a better fit or different dress. One free exchange only per item. No refunds on clearance. If you are not sure of a size choice for proper fit please call Fern at 858 722 8088 or email fern@saveondancewear.com.
How do I know what size heel or size shoe I’m ordering for the dance shoes?
Each individual shoe has size option and heel size option. The heel sizes available for your particular shoe will be listed on the heel options under that shoe model. For your dance shoe order your normal US shoe size.
How do I return shoes or dancewear?
Dance Shoes must be in original new condition in box and must be sent to us within 7 days of receipt. To exchange Very Fine Dance Shoes you must complete our Returns/Exchanges form on our Return/Exchanges page (scroll down to see Returns/Exchanges page) for you to download, and send it and your pair of shoes to the address on the form.
Dancewear: (THIS IS NOT FOR DANCE SHOES; SEE ABOVE FOR DANCE SHOES) Please send back with a note including:
Name:
Address:
Phone:
Reason for return:
Exchange or refund:
If exchange, item and size you’d like:
If refund, cost of item:
And please mail back to:
Save On Dancewear
Attn: Returns & Exchanges
17950 Mirasol Drive
San Diego, CA 92128
Do I pay the shipping for sending a product back?
Yes, you pay the shipping to send it back to us.
Do I need insurance on items shipping back to Save On Dancewear?
We suggest that you do insure all products that you ship back since we are not responsible for any items lost or stolen in the mail.
What if I’d like a size for a shoe that isn’t listed on your site?
You can special order narrow extra wide sizes and larger sizes for an additional $35. Please email fern@saveondancewear.com with size requirements and you’ll get a response within 24 hours.
Can I wear shoes out one time to see how they fit?
No, all shoes must be in brand new condition, unworn, for returns and exchanges. Please try them on while on carpet to avoid any stains.
Can I get shoes or dancewear fedx’d overnight?
Yes, please call Fern at 858-722-8088 to confirm the item and size is in stock, and can ship the same day overnight if you’d like, for the current postal shipping fee.
How do I pay with paypal?
Send payment via paypal to ftdance@gmail.com for the full amount with the exact item and shipping address in the comments. If you have any questions please call or email: 858 722 8088 or fern@saveondancewear.com.
Do you have a retail store?
You can come by to try on dance wear (excluding shoes) in San Diego; please call Fern first at 858 722 8088 to coordinate a day and time.
Do you sell your items wholesale?
We are now selling wholesale for dance studios or companies that would like to sell these items. Please call or email Fern: fern@saveondancewear.com 858 722 8088 if you are interested.
Do dance studios or dance teams get a discount?
Please make sure you add your studio or team name at checkout and we will gladly offer incentives to your organization.
