FAQ’s 

Why buy shoes from Save On Dancewear?

2 great reasons:

1.  We do not charge a fee if your shoes don't fit like other online dance shoe companies.  We will exchange them FREE OF CHARGE.

2.  Scroll down and click on our Testimonials Page.  See what others have to say...

How do I know what size to order?   

For dance shoes order your normal US street size.  For dance sneakers, ladies order 1 size higher than their US size; men order 2 sizes higher.  For dance apparel order your every day size.

What if the shoes or dance wear don’t fit? 

We will gladly exchange any shoes for a different size, but shoes and box must be in original brand new condition, and not worn.  We cannot accept shoes that have been soiled or worn.   If your dance wear doesn’t fit the way you’d like we can either exchange or give you a refund. 

How do I know what size heel I’m ordering for the dance shoes? 

Each individual shoe has size option and heel size option.  The heel sizes available for your particular shoe will be listed on the heel options under that shoe model.

Dance Shoes must be in original new condition in box and must be sent to us within 7 days of receipt. You must complete our Returns/Exchanges form on our Return/Exchanges page (scroll down to see Returns/Exchanges page) for you to download, and send it, along with the original packing slip and your pair of shoes to the address on the form.  

Dancewear must be in original new condition and must be sent to us within 7 days of receipt.  Please send back with a note including:

Name:
Address:
Phone:
Reason for return:
Exchange or refund:
If exchange, item and size you’d like:
If refund, cost of item: 

And please mail back to:
Save On Dancewear
Attn:  Returns & Exchanges
17950 Mirasol Drive
San Diego, CA  92128

Yes, you pay the shipping to send it back to us.  We will pay the shipping for the new pair of exchange shoes or new dancewear item to be shipped to you.

Do I need insurance on items shipping back to Save On Dancewear? 

We suggest that you do insure all products that you ship back since we are not responsible for any items lost or stolen in the mail. 

What if I’d like a size for a shoe that isn’t listed on your site? 

You can special order extra wide sizes and larger sizes for an additional $20.  Please email fern@saveondancewear.com with size requirements and you’ll get a response within 24 hours.

No, all shoes must be in brand new condition, unworn, for returns and exchanges.  Please try them on while on carpet to avoid any stains. 

Yes, please call Fern at 858-722-8088 to confirm the item and size is in stock, and can ship the same day overnight if you’d like, for the current postal shipping fee.

Do dance studios or dance teams get a discount? 

Please make sure you add your studio or team name at checkout and we will gladly offer incentives to your organization.